Terms & Conditions

• From January - March: 100% Gray Whale Watching or we do not charge for transportation, accommodation, tours, or meals.

• From November 15 - December: 100%  Humpback Whale Watching or we do not charge for transportation, accommodation, tours, or meals. 

• Kindly send us a 'Courtesy Trip Reminder' 1 week before your scheduled tour or trip arrival time. 

• If you need to RESCHEDULE your adventure, email us 30 days before your scheduled trip or tour date.

• If you need to CANCEL, please give us 90 days notice before your scheduled trip or tour date. Then, we will be more than happy to refund your total deposit amount. 

• If you cancel within 60 days before your reservation, there is a 10% Admin Fee. 

• If you cancel within 30 days of your reservation, you will not receive a refund, but you can transfer the trip to another time or year at no charge. 

• If you have a medical problem, your private doctor and you should decide what is necessary for safe participation in this trip. 

• We will do our best to adhere to the itineraries and trip descriptions listed. However, tour itineraries may change slightly due to reasons beyond our control, including but not limited to Acts of God, wind, waves, inclement weather, or others.

• Lost Whale Watching & Snorkel Ocean Safari time because of boat issues will be prorated.

•  Secure advance deposit must be paid 24 hours after your reservation.

• Credit Card:  The entire balance needs to be paid at the time of your arrival or you can pay before. 

• Bank Wire Transfer: The balance must be paid 45 days before your arrival date. 

• Hotel Isabela: Check in: 2:30 pm |  Check out: 11:00 am from Room (welcome to stay on hotel property)

• Island Comfort Camp: Check in: 3:00 pm  | Check out: 10:00 am from Tent (welcome to stay on camp property)

 

ASSUMPTION OF RISK : 

Host & travelers must understand and agree that there is an inherent risk in any travel or outdoor activity. Visiting Magdalena Bay often requires a combination of commercial travel by sea or land transportation, motorized watercraft, passenger vehicles, and all-terrain vehicles, as well as hiking through uneven terrain or oceans. The client understands such hazards cannot be eliminated without jeopardizing the essential qualities of this trip and accepts all the risks associated with the normal and reasonable execution of transportation and activities arranged . 

 

Payment of our invoice acknowledges that the registrant has read and accepts our policies regarding payments, cancellations, refunds, and assumption of risk.